Opening hours
The Espace Vitalité Chenot is open every day from 9:00 to 21:00. The Hotel reserves the right to alter time-schedule, according to the season without any prior notification.

Appointments and advance bookings
We highly recommend to book in advance to ensure that your preferred time and treatment is available.
From the room dial : 2090
From outside dial :+ 90 252 441 20 00
Please address your email to:
To confirm your appointments, you will kindly be asked to provide your credit card details (for non resident guests).

If you wish to have more information or any advice, our team will be at your entire disposal. To schedule an appointment please speak with our specialist Spa Reception who will guide you to the right choice.

Arrival time
We recommend that you check in the Espace Vitalité Chenot at least 20 minutes prior to your scheduled appointment. This allows us to
welcome you and introduce you to the facilities and have a brief discussion about your treatment expectations. Please if you are running late for an appointment, a courtesy call would be
;greatly appreciated.Where possible we will try to ensure full treatment time but to accommodate the next guest, your treatment time may be reduced.

Spa facilities and access
The following Spa facilities are available at the Espace Vitalité Chenot: sauna, steam bath, ice fountain, power showers, hammam, pool, vitality pool, spa changing and relaxation area.

Dress code and lockers
A locker will at the disposal of each guest. We will provide a robe, pair of slippers a shower cap and all the amenities while you are visiting the Spa facilities.

Restriction of the use
The Spa is a retreat for your body, mind and spirit. For the consideration of others we request that visitors keep noise to a minimum. We request that you respect other guests’ privacy by speaking softly. The use of cellular phones and electronic devices, as well as alcohol and tobacco, are strictly prohibited.

Health conditions
Please advise us of any health conditions, allergies or injuries, which could affect your service when making your Spa reservation.

Age requirements (kids and teenagers)
We are delighted to offer treatments for children under 16 years old however they must be accompanied by an adult. 

Loss or damage
We regret that we cannot be held responsible for any loss or damage to personal belongings.

Payment and Cancellation Policy
Major credit cards are accepted. Payments in cash or with foreign currency are accepted. Payments could be charged directly to your room. A 100% cancellation charge will be incurred for any treatment not cancelled within 6 hours. All prices are subject to change without prior notice.

Pregnancy and nourishing mothers.
Please allow our spa team to advise you in selecting which treatments are most suitable for you during the special time.

Gifts certificate purchasing
Gifts Certificates for our Spa treatments are available at the Spa Reception.

Spa Boutique
The Espace Vitalité Chenot prides itself on the high caliber of treatments we provide. For the continuation of your treatment in the comfort of your own home we offer a range of Chenot products in our Boutique. Our therapists are highly trained and knowledgeable and can advise you on your choices.

Accident and injuries
The Espace Vitalité Chenot shall not be liable for accidents or injuries suffered by guests using the facilities.

No jewellery should be worn in the spa/gym and pools. Lockers are provided in the changing room as well as safety boxes in the hotel reception for your use. The client is responsible for his/her locker key whilst in the spa area.

All prices are quoted in TL and are subject to change at any time.

* Special appointments beyond time schedule are available upon request. Treatments are available in guest´s accommodation with a surcharge.